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Is this Wickes’s Gerald Ratner moment?

17 June 2023

3:04 AM

17 June 2023

3:04 AM

Big businesses are increasingly torn between activist leadership and a customer base that just wants to stump up its cash and be on its way. Customers’ patience is wearing thin. The latest company seemingly eager to pick a fight with its clientele is DIY chain Wickes.

A video dug up by campaigner James Esses shows the shop’s chief operating officer Fraser Longden taking part in a panel at PinkNews’s Trans+ Summit.

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