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Real life

The Co-op can keep its no claims discount

8 July 2023

9:00 AM

8 July 2023

9:00 AM

When I received an email from the Co-op telling me they had made a mistake with my car insurance, and I was owed money, I should have been pleased.

I was not pleased. I was terrified. The letter included a reissued no claims discount of nine years, instead of the no years they had reduced me to, which was why I moved to another company.

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