The least a passenger can expect from boarding a bus is that the bus company knows where you are departing from and where you are going to. Not so the case with Skybus which is not sure if we are even in Australia.

I recently engaged in a brief yet educational exchange with the customer services department of Kinetic, the company which runs Skybus, about the ‘vigorous’ pre-recorded Acknowledgement of Country which is played between Melbourne airport and the city.