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Leading article

The Uber scandal highlights big tech’s big failure

16 July 2022

9:00 AM

16 July 2022

9:00 AM

A few years ago the Conservatives were excited about the march of the tech giants. Uber was offering an alternative to black cabs at a far lower cost, and Airbnb enabled homeowners to rent out a spare room to tourists at a fraction of the rate charged by hotels. Politicians were no longer dependent on traditional media but could reach the public via social networks, and there seemed to be an explosion of entrepreneurs, empowered by the new tech, taking on vested interests.

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