Walking through treacle
Sir: Rory Sutherland suggests that poor productivity can be correlated with the explosion of roles designed to support those ‘who do actual, useful work’ but, in practice, only act as anchors buried in the deepest mud, impeding progress (The Wiki Man, 6 January).
Winston Churchill, frustrated at the length of the administrative tail of his armies in the North African campaign compared with the modest proportion of those actually fighting, defined them as ‘useless mouths’.
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